Shipping
US domestic shipping
All domestic order will be processed and shipped within 1 business day; Unless otherwise stated in product description (i.e. Presale Items or Made to Order items that ship at a later date). Shipping costs will vary by region or territory, based on real time costs of each individual carrier. Free shipping on all orders over $100.
International shipping
All international orders will be processed and shipped within 1-2 business days. Shipping costs will vary by country or territory, based on real time costs of each individual carrier. Duties or fees may be due upon receipt of order and are the responsibility of the purchaser.
Shipping for Repairs
Shipping costs for any garment that is in need of repair is the responsibility of the customer. However, we will cover the cost to ship your garment back to you. You may send us any of our garments, whether they are one of our Made to Order styles, or El Sussi styles.
RETURNS & Exchanges
Return Cost
Return cost will be covered by the customer, with the exception of an exchange, in that case, the return shipping will be on us, as well as the exchange shipping. This only applies to domestic orders. All shipping fees related to international returns or exchanges are the responsibility of the purchaser.
30 Days to Return
All returns must be submitted and shipped within 30 days of receiving your purchase. All returns must be in the same condition as when they were delivered; unworn, with the exception of having been tried on. All tags, packaging, and labels must be included with the return.
Returns and Exchanges
To start a return or exchange, please fill out the “Returns & Exchanges” form below. We will contact you within 24 hrs. Exchanges may be subject to available inventory. If you wish to make an exchange on an out of stock item, then you will be issued a full refund (minus shipping) or store credit, depending on how you wish to proceed.
Custom Garments
No refunds will be given for custom made garments.